Not resolved
Diversity of Products or Services
Price Affordability
Value for money

I went to Fred Meyer, Kirkland to buy the above item (second time, different ad.) I found the area - all Sharks were empty of stock, with a blue note saying "See sales associate about availability..." I tried to find an associate, and finally after walking the length of the store went to customer service. She called three times, and finally paged...they responded.

She told them what I was looking for, and they answer "no stock," and then hung up. No we are sorry, no offer of a rain check. Okay, store, I'll shop on line because shopping local gets me attitude and no product.

J. Aksdal Kirkland

Product or Service Mentioned: Fred Meyer Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jan 23, 2017.
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