Fred Meyer

I do instacart at fred meyers and have done over 100 orders there. A few months ago I came in to shop went through self check out.

The cashier stopp3d me when leaving saying I didn't scan an item. I showed receipt and it was confirmed I did scan. She did it again my next visit. Which made me ask for a supervisor.

The supervisor confirmed I did scan and apologized. Well the lady once again tried to say I didn't scan something this time very loud to where the other customers were staring at me. I told her this was the last time I'm filing a formal complaint. Her supervisor Javon(he is a twin) camr over I told him what happened he said we'll shop somewhere else then.

I said that 3as not going to happen and to train his employees. He said we'll you probably pn camera stealing anyways. So I filed complaint against them both
Today it was taken too far. I went to check out order and needed my screen cleared.

Javon comes over clearance it and says scan everything this time. I said I do everytime. He laughing and loud says nope we got you believe me. I told him show me where I'm stealing he told me to hurry up get out his store and gry a real job.

At this point I'm shaking pissed off arguing with not only him but his twin brother. They both continued to taunt me saying I need to shop else were thst I fit the thief type. I need to hurry up and stop coming in there store. They even ignored me when I needed screen cleared again.

Security standing there the whole time doing Nothing! He tells Javon o need help he said when he feels like helping me. They let my screen sit like that for 10min. Mind you I'm doing a order at the time.

So now I'm pissed and feel attacked by these two men who literally are preventing me from leaving by not clearing the screen for me to continue. Next thing I know I have 3 Security guards and two upper staff wanna bes. Telling me I'm banned from store I asked ehy for stealing? She said no it's not about stealing it's because your causing issue with staff.

I informed her no awareness that I was arguing with her employee for accusing me ot stealing telling me to get on with my self and yo get a real job. Javon said he NEVR accused Mr of stealing but I got it on camera! They said I was being 86d per director Andrew. Who was not there or even on shift.
I was escorted out the store couldn't complete my order and was totsl embarrassed.

They literally sat there attacking me at that checkout for 35min! I'm beyond pissed I need to know how to get them fired!!

They tried to embarrassed and belittle me and basically held me there to have to take the abuse. These two men need to be FIRED!

I have been a customer of Fred Meyers on zTjpr in Spokane-since it opened-over 20 years sgo. I really liked how we used to get a coupon worth $40+ based on how much we spent-every quarter and the coupons that accompanied them.

Every penny went back into your store but it helped,zfinancially. Im glad we still get gas discounts.

I signed up for your digital program to get the discounts-and learned how to use it. I am retired living on Social Security. I have an IPhone 7-which worked fine until recently.

Now I keep getting notices I need to update the program. Ive tried but Im told my phone isnt powerful enough-needs to be 16,+ So now I cant get the discounts unless I can convince the counter clerk to use her phone-and they get in trouble if give discounts not showing in the system. Is there a way I can get those digital discounts? Its not fair.

Not everyone can afford newer phones. Especially that powerful bi just thought you should be notified of this problem vWhy have sales if ppl cant use them?

My mom is 91 and has Avery simple cell phone so she cant get the discounts either its NOT fair. Ive spent probably half a million dollars in your store over 20+ years.

Thanks for your time

Linda Mintun

I would call this a hate crime against humanity but I am not in charge unfortunately because your security guards and your pharmacy worker would be in jail for inhumane treatment of a very good friend and since when has being poor become a crime against humanity or an open invitation to bully and belittle someone. Because if thats the case Im getting all my friends and family to start picketing.

Because this is about example of rich people elite people thinking they are better than someone who has not been as fortunate as them and its disgusting and shameful. What is your policy on selling someone half the prescription now and then the other half when a person gets the rest of the money??

Especially when its a life or death situation? Please tell me that youre employees are not allowed to cuss out people and call them names because I have a home and youre pharmacist screaming at me calling me a homeless ***

We have been shopping at Fred Meyers in Burlington, Washington, since we bought our house here in 2014. Recently, it appears that the store has declined in quality.

The produce never looks fresh, and they're always out of the items we need, which consequently forces us to shop at another store. There are never any carts available; they're always scattered throughout the parking lot. Furthermore, the store is messy. Pickup orders or delivery carts are always in the way, and the employees working with them are always rude, pushing us aside instead of helping.

If we ask for an item's location, they vaguely point in a direction instead of showing us the place. It feels as if customer service is no longer present!

Hi there,

I wanted to reach out and tell someone about how terrible my experience was at Fred Meyer. I've been a loyal customer and have been shopping here for over 10 years now.

I came in yesterday and was told that if I spent over $100, I would receive a turkey. However, when I went to check everything out, the person working the self-checkout informed me that alcohol was not part of the deal. I was told by several people there that as long as it was $100, I'd get the free turkey. I was so embarrassed and felt disappointed when I told you guys I didn't want the turkey anymore.

My husband wanted me to return everything, but with how busy life has been I couldn't risk wasting more time. Nowhere on the printout sheet or on the app does it say that alcohol is not included as part of the $100-of-spending offer. It's sad that you guys are not allowing customers to get the free turkey when spending over $100 with alcohol included. Winco has no problem advertising theirs with no exclusions.

I hope that you guys can make this right.

I am no longer going to do business with you after the embarrassment that I encountered yesterday at the store when they took my turkey away, even though I had spent well over $100. You guys need to do better and not toy with people's emotions, especially during the holidays!