Fred Meyer Phone Numbers and Emails

Toll-Free Number:

  • (800) 576-4377

Customer Service:

  • (800) 928-2274
    Coinstar
  • (866) 520-0356
    Floral Orders
  • (866) 594-3644
    I-Wireless Services
  • (855) 489-2502
    Prescription Services
  • (541) 884-1086

Accounting/ Billing:

  • (866) 265-8419
    Prepaid Debit Cards
  • (877) 300-7797
    Rewards Debit Cards

General Info:

  • (800) 858-9202

Investors/ Franchasing:

  • (513) 762-1220

Media:

  • (513) 762-1304
    Head of Media Relations
  • (513) 632-0561
    Marketing Inquiries
  • (513) 762-4000

Fred Meyer Emails:

Media
Press Inquiries
Send Message
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Contact Information

Fred Meyer Website:

Fred Meyer Help Center:

Corporate Office Address:

The Kroger Co.
1014 Vine Street
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - Midnight (EST)

Saturday - Sunday: 8:00am - 9:30pm (EST)

More contact details

Fred Meyer Customer Service Reviews

1.9 / 5
Poor
Spiritual M
Leaving after 19yrs as customer

Terrible & understaffed customer service, badly stocked shelves, sale priced items that aren't when you get to the register, super stupid digital sale ads that confuse most older shoppers and...Very Overpriced!
I'll never shop there again!!

Read full review
Guest-4530630
Return policy and unprofessional customer service experience.
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

I purchased a wireless charging device for my I Phone. Plugged it in and placed it on my nightstand.

Threw away the packaging but kept the receipt. Ended up in the hospital prior to utilizing the device. Asked my husband to bring the unit to my hospital room so I could charge my phone. It didnt work.

Returned the item to the store for a refund after getting back home. Deparment Manager told me no refund without the packaging-store policy. I explained I understood policy but the box claimed the item would work for I Phones (apparently my phone is too old). When I asked to speak with a store manager her response was Because you just want your way.

I told her it was about customer service, I have been a good customer in the past, and this is a $30 dollar item.

Eventually the General Manager did appear and did refund me but not without a lot of aggravation on my part, which I didnt need considering my health. Poor poor customer service and customer interaction over a $30 portable charger.

Read full review

Summary of Fred Meyer Customer Service Calls

91 TOTAL
CALLS
09:47 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fred Meyer?

Return/ Replace Question:

  • “Return issues”
  • “Exchange”
  • “Covid-19 returns”

Staff Question:

  • “Check time customer service open”
  • “To talk to HR manager”
  • “Very rude and unconcerningly caring employees at the customer service desk. Ive been insanely disrespected.”

Employment Question:

  • “Employer verification”
  • “401 k”
  • “Job”

Payments and Charges Question:

  • “Waiting for a rebate”
  • “Overcharge from online shopping”
  • “Coupon for 50% off 12/10-13/13”

Account Question:

  • “Express hr login”
  • “Fred Myers stoke 69$ from me and you have told me it's been released and md out into my account.. lies Wa state”
  • “Balance on my rewards card”

Shipping and Delivery Question:

  • “Didn't get my cash back rebate”
  • “Never received last paycheck”
  • Drove to Modesto ca yesterday to have my jewelry check and cleaned and the store has closed I have not got any letter stating that the jewelry store was closed now my jewelry is under warranty how and what jewelry store are you doing business with h

Request for Information Question:

  • “I need to speak with corporate”
  • “Looking for wireless ear buds”

Cards Question:

  • “Not accepting cards or checks”
  • “Update credit card”

Product/ Service Question:

  • “Good afternoon I'm getting a hold of you guys to let you know that a person that works in your pharmacy was very rude to me or should I say snappy would be a better word. If she's going to work with public she needs to be a little more polite. by the”

Refund Question:

  • Refund check not sent

Other Question:

  • “Will Fred Meyer carry turkey hill egg nog ice cream”
  • “Your Pharmacist did not fill my prescription but he made a copy of my prescription and my doctor said he should have never done that I want to follow complaint I don't know if this pharmacist stole my identity by keeping a copy of a prescription that”
  • “Permission to put up a tent for LA Fitness”

About

Related Companies

The Kroger Company, Kroger, Frys Food Stores, Harris Teeter, King Soopers

Summary

Fred Meyer is a wholly owned subsidiary of Kroger. Kroger is an American retail grocery chain. The company was founded in 1883. At the present time, Kroger is based in Cincinnati, Ohio. The company operates more than three thousand supermarkets all over the country. Apart from Fred Meyer, Kroger also operates multi-department stores under such local banners as Kroger, Ralphs, King Soopers, Dillons, and many others. Kroger is considered to be one of the largest retail grocery chains in the United States. There is a special Fred Meyer Club for its customers.

There is also a special Fred Meyer Card that allows customers to save on private labels.

Fred Meyer reviews and complaints

Fred Meyer is ranked 66 out of 533 in Supermarkets and Malls category

Payment Methods

VISA

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