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I saw your 60% off rack and notice a very nice black sweater. I grabbed it and realized it didn't have a price tag so I grabbed the sweater right next to it and went to the check out lane.

I told the cashier where I found the sweater and how I grabbed the sweater next to it so she could ring the price. Well I didn't realize they we're different brands and she called and talked to someone in the women's depart and rang the sweater for$80. With the discount it came out to $36. I told her oh no that is to expensive since the other sweater I grabbed off the same rack was going to cost $12.

Someone also working at fredmyers went grabbed the sweater and the cashier said "yeah she doesn't want it because be its too expensive" and laughed. I felt so uncomfortable and embarrassed.

I thought I was getting a sweater that was going to cost at least close to $14 not $35! Her customer service sucked and her name is McKenzie !

Reason of review: Poor customer service.

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Before complaining online you should get your lies straight. How did you know the sweater was only $12 if it didn't have a price tag?

Are you psychic??? It was on a 60% rack (so you claim), but 60% off what price? There was NO tag! You can't just request items for a price you made up in your head.

The world doesn't work that way. Put your big boy/girl panties on and get over yourself.

This isn't China where you can barter for items in stores. Smh!

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