Anonymous
map-marker Honolulu, Hawaii

Curiosity

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Fred Meyer - Curiosity
There are number of things and I can't text all this stuff on my cell phone I like to speak with someone stead of dusting me under the rug it put me on a pile of papers on a desk I like to speak to someone please thank you
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2 comments
Guest

Kroger greed is condemning FM workers & CUSTOMERS to risk of Covid 19 infection & DEATH. No masks on many employees.

They DO NOT DISTANCE from other workers or from customers. Foot traffic at Shoreline, WA store is not managed, leading to dangerous lack of distancing especially near exits. Workers do not retrieve & disinfect carts between uses. All the above indicates shoddy training of employees.

DOESN’T KROGER MGMT CARE? They are not taking this pandemic seriously...it slows down profits...JUST IGNORE IT.

Guest

The better thing to do is to either call x 1-87*-***-**** or find the corporate location for this particular Kroger location by going to their website & looking it up

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Anonymous
map-marker Seattle, Washington

Covid

I won't be shopping at your store anymore until you start enforcing the customers wearing face masks
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User's recommendation: Boycott fred meyer

1 comment
Sigifredo Jod

Shop from home this will help with your issue

Karina M Zpt

Complaint

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2 things I'm not ok with. Not letting customers know about the return policy and also NOT making it easy to pick up medications when I call the day before to order and the tech tell me I have to wait for almost an hour to get meds filled. Makes No sense!!!
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Preferred solution: For them to STOP making it hard to pick up meds

1 comment
Guest

Did you Ask about their return policy? The return policy for Kroger’s is posted inside the store.

Fred Meyer is a subsidiary of Kroger’s. So did you see signs regarding their return policy?

Gary W Ijc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Forest Grove-Cornelius, Oregon

Quick Pick Up

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Don't waste your time or gas using this program because you won't get what you ordered because regardless if you ordered online, their priority is the shoppers inside the store.... like I wasn't one before trying this rip off scheme.
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Loss:
$12

Preferred solution: Don't bother

User's recommendation: Shop at reputable online sources

Angela S Glq
map-marker Newport, Oregon

Return

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Its 300 dollars worth of clothes I bought April 14 .They are 2 big. That's my only money and I need it back now not when covid over. Sugesgstions for a quick solution
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Loss:
$300

Preferred solution: Full refund

1 comment
Guest

Call the regional office for that particular Fred Meyer location... Their contact information is found on their website.

Anonymous
map-marker Puyallup, Washington

Change

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The stores have changed there clothing line to this little house on the prairie Dip clothing, it is so Blaha and just plain awful, I so miss the great styles and brands they used to carry. I think Fred Meyers has lost their minds
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User's recommendation: do not waste a trip if you are shopping for clothes

Josie M Fno
map-marker Everett, Washington

PISSED and EMBARRASSED

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Went to get a gift card and birthday card for my granddaughter. I was waiting like everybody else. Then she 'opened' another register and called me over to that line. Then she started cleaning all the go backs off the register and spraying down the register behind her. I stood there confused with why she called me over there if I had to wait 10 minutes with no cashier to make my purchase. I could have gotten through the line faster if I had just stayed where I was.
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Preferred solution: Don't move me to another register if there is no cashier to assist me.

2 comments
Guest

So are you confused, pissed or embarrassed because you state All 3

Guest
reply icon Replying to comment of Guest-1848321

They are all overreactions. But , for goodness sake, she was there to buy birthday cards. The world must abruptly conform to whatever that has to do with anything.

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Anonymous
map-marker Corvallis, Oregon

Pick-up Delivery Waste of Time!

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We have received emails stating that the Fred Meyer in our area now does pick-up and delivery. After making an account, selecting +60 items, and trying to check-out we had two very frustrating results. 1) There was no option to check-out for pick-up. No matter where we looked, no check-out and choose a time slot option. 2) When selecting delivery we were able to find a check-out button and choose a time slot after entering our address. Once we selected Continue to Pay... then the site tells us that delivery is not an option in our area. THIS WAS A FRUSTERATING WASTE OF TIME AND A TERRIBLE WAY TO TREAT CUSTOMERS! Back to Walmart pick-up we go never to return.
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User's recommendation: Don't bother with the wesite

mary m Sml
map-marker Everett, Washington

Tired of being cheated at checkout

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As a senior citizen, I was unable to get the Fred Meyer app on my phone, thereby unable to access the digital coupons. Even when I ask at checkout if they will give me the coupon price, they rarely do it. Customer Service told me they can't help me. When I try to fix it, it tells me I already have an account, but I am unable to access it. Why not just do away with all the stupid coupons and lower your prices for everyone. Your business is prejudiced against whole segments of the population. Also, you sometimes have sale prices on the shelves, but they aren't honored at checkout. I started taking photos of the sale signs, and that way I have proof of the price. I'm told that those are old prices and they forgot to take down the sale signs!!!
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Pros:
  • Location
  • No dogs
Cons:
  • Coupons in general -- just lower your prices for everyone
  • Online coupons not accessible to many seniors

Preferred solution: Let the company propose a solution

User's recommendation: Shop at Winco. Prices are lower, store is cleaner, lines are shorter and no coupons are required.

Anonymous
map-marker Mount Vernon, Washington

I complained on my first order ,That WAS not FREE, as advertised.

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I also received a bag of grapefruit was so rotten I had to throw it in the garbage. Nice lady called and said I would get a $5.00 credit on my next order and that didn't happen. I have started using Instacart from Safeway and that is no better. I will take the orders from Safeway up With them.
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User's recommendation: Check your Substitues if you use Fred Meyer and Rplacements if you use safeway .

Trudy H Vdt

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Verified Reviewer

Lack of groceries on shelves

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Fred Meyers on Wasilla Alaska shelved were empty no flour, no tuna fish, a lot of empty shelves
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Cons:
  • Out of stock

Preferred solution: Let the company propose a solution

User's recommendation: Going a different store go some place else than Fred Meyers

Trevante Ghs

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Verified Reviewer
| map-marker Bellevue, Washington

Educate customers

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How many of you that shop at Fred Meyer are aware that there is a rebate program? Like the senior discount, it is meager and not advertised. It does not include all products. You have to sign up for it. You have to buy a LOT for it to even kick in, so I try to make large purchases and spread them further apart. UPDATE: I contacted Kroger Corp and sent a complaint to Attorney General Bob Ferguson's office. An executive in charge of loyalty programs called me and straightened everything out with my personal account for rebates.
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Anonymous
map-marker Tualatin, Oregon

Bad customer service and fake sales discounts

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Worst Customer service at self checkout. Sales deals where Fake and was getting charged for items that were on deals of 2 for this price or on buy 1 get on free. Totally bogus charging. Clerk would ignore walking past customers several times til customers had to ask for help after 4 minutes on call for customer service help. Clerks wouldnt listen asking for help. Left store empty handed
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Calvin N Qpf

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Verified Reviewer

Watch like a hawk

They put gas in my diesel. After initially cleaning the system and paying for it they refuse to address premature failure of additional components
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Loss:
$8000

Preferred solution: Pay for repairs

Anonymous
map-marker Portland, Oregon

Faulty product was sold,

Hello, this last Christmas I received an Amazon Gift Card from my Sister while we were visiting my Mother in Des Moines WA, I am an over the road Tractor/Trailer driver, by the time I got home to Eugene OR it was mid February 2020, I tried to activate the card but it had already been activated, I have my Sisters FM purchasing receipt, card, security # adhesive protection, Amazon envelope. This needs to get settled.
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User's recommendation: Don’t buy gift cards at Retail stores like Fred Meyer

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