Greg w Sak
map-marker The Dalles, Oregon

BOTTLE RETURN

The can and bottle return at the Fred Myer in Tha Dalles Oregon is ***!!!We waited for 45 minutes for the person to come out and remove the full bins.I even went inside and complained about it. Still no one came out to fix the bins.The place smells of dead meat, maggots smell.

The machines are freaking broken down all the time, the 144 can limit is ***!!why can't I return as much as I purchase???The area is just filthy as all get out!!!Clean up your friggin act Freddy's!!!!We may be returning cans and bottles, but we're still customers and deserve the respect as such!!! get the friggin machines fixed!!!

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16 comments
Guest

State law says that 144 is the maximum number of cans per person per day that a store is required to accept, but it doesn't prevent them from taking more if they are willing to. My local Walmart has no such limit and their machines are indoors and well maintained, unlike Fred Meyer's.

It is clear that Fred Meyer is determined to do only the barest minimum required of them. Right now I have in my garage about ten garbage bags full of cans that were all purchased at Fred Meyer. I am loath to take them back because Fred Meyer makes it so unpleasant to do so. I can't take them to Walmart because it is a brand of soda that Walmart does not carry.

Why should I have to give up the $40 to $50 in deposit that these cans represent? That's my money.

Guest

you can return more than 144 .. they put that there to not have as many people do it but i turn in about 10 full recycling bags of cans and bottles at a time ..

you just take the slips in and they redeem them .. and i do agree they need to keep them fixed and should have a person whos sole job is to Man the bottle return area ..

Guest

I'll tell you right now. 1.

State law 144, don't like it? Get a las passed to change it. 2. The machines are going to break sorry it's life.

3. Do you know how *** of a job bottle return is? 4. They get paid minimum wage.

5. They have to deal with *** people all day long. 6. It is not fred meyer who doesn't care about bottle return.

It is the kroger company, so please complain to them. 7.

Most important of all, no one is forcing you to return cans at fred meyer. Thanks :)

Guest

I now work in Vancouver. I do not like working at the Oregon stores because the bottle return program is just a way for bums to make money and buy beer.

There is nothing FM can do to stop it. They have rights to turn in thier bottles and cans just like a tax payer. FM loses money on the bottle return program!

Oregon doesn't pay Kroger or FM for the associates or the machines so it's all a waste of time and money for everyone. Oregon should get curbside recycling like other states!

Guest

as everyone else said the 144 cans is state law not policy, and the machines keep breaking down at all stores because of people who choose to ignore this LAW and overfill the machines, I have had people cash in over a hundred bucks in cans before, and 20 to 50 is not uncommon...since it is a LAW, why should fred meyer be responsible to hire extra people to maintain the machines all day, shouldn't there be local police patroling the bottle machines at all stores to keep the bottle volume down?

Guest
reply icon Replying to comment of Guest-373348

State law says that 144 is the maximum number of cans per person per day that a store is required to accept, but it doesn't prevent them from taking more if they are willing to. My local Walmart has no such limit and their machines are indoors and well maintained, unlike Fred Meyer's.

It is clear that Fred Meyer is determined to do only the barest minimum required of them. Right now I have in my garage about ten garbage bags full of cans that were all purchased at Fred Meyer. I am loath to take them back because Fred Meyer makes it so unpleasant to do so. I can't take them to Walmart because it is a brand of soda that Walmart does not carry.

Why should I have to give up the $40 to $50 in deposit that these cans represent? That's my money.

Guest

shut down the bottle return at the Interstate Fred Meyers and get the tweaker army out of my neighborhood!!!

Guest
reply icon Replying to comment of Guest-358164

what he said, exactly ..

Guest

I quit buying deposit beverages with the exception of some beer just so I don't have to engage in returning beverage containers. The few I generate go into my recycling bin.

Best thing Oregon could do for the industry would be to set up state run facilities for consumers to return to.

I think it's extremely filthy to have these facilities in stores that sell food.

Guest
reply icon Replying to comment of Guest-353277

Your last sentence is absurd. Does it bother you that there are restrooms in places that sell food?

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Inde
map-marker Sammamish, Washington

Physical threat by Store Manager

I went to return an item we bought at the Issaquah, WA Fred Meyer store because the customer service representative told us we could return it within 6 months of purchase. The assistant store manager not only refused to honor it, but threatened to throw me out of the store when I asked to talked to the store manager or someone who would be willing to help me. I have never had such a horrible customer service experience ever in my life. They not only humiliated me, but made me fearful of my personal safety. Never shop at Fred Meyer, period!
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Loss:
$60
6 comments
Guest

Obviously the people responding have never had anyone treat them badly or anyone of authority act OUTRAGEOUSLY! It very well may be that there is more to this story but I can tell you from personal experience that, more times then not, if the person is acting out, threatening to use their authority against you that they know they are in the wrong but will get their *** chewed out by corporate if they honor the return.

I have had store manager argue that it was passed their 30 day return policy but when I counted it out on the calendar and showed them it was NOT passed 30 days they just became enraged and threatening. It depends on my mood whether I walk away and call their boss or get right back in their face. In my youth I would have grabbed them by the throat and made them give me my money back.

Some people are just ***. NO, not everyone calls the police when someone threatens them!

Guest

Their is obviously something you are not willing to tell us about how you may have behaved. The Manager will do almost anything to provide great customer service.

They never whant a phone call from Corp. to explain the situation.

They will break Corp. policy to make a customer happy.

Guest

Yeah....I am in agreement with the first responder. Something seems fishy.

I have seen customers rip on employees (lots of four letter words included), get told NOT to talk in that manner, then turn around and tell customer service that despite their angelic behavior, the employee was rude for absolutely no reason. It happens a lot. I see posts like this and wish for both video and audio feedback of the situation as a comparison. Fred Meyer is a quality outfit.

Promotion through the ranks requires excellent customer service skills. Somehow, I think their is a second side to the story that needs to be told.

Guest

If the store manager really made you fearful for your "personsl safety" wouldn't you call the police??? Something sound fishy with your story.

Besides, all you had to do was go in the next day and ask for the store manager!

Guest

what were you trying to return? was it shoes, electronics, food?

What was the reason for the return?

I find that whenever anyone trys to retrun something and has this "experience" that there is good reason behind the return denial. I agree with the above post...if you're really that offended take it up with someone else higher up, and if youre not willing to do that then you probably knew you couldnt return it anyway.

Guest

Ugh. Shut up... Take it up with a higher power other than a website.

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goofygirlcrysal D
map-marker Seattle, Washington

Fred Meyers-shame on them sold 2 left shoes

As a gift I purchased a pair of shoes for my mother & shipped them to Arizona. She called me telling me she was shipping back because they were 2 left feet. When we went back to Fred Meyers they totally acted like they could never make that mistake and that we were lying. The customer service rep VERONICA & Manager TAMMY should both be fired for the way they treated us, but they did it while claiming it's all company policy. Shame on Fred Meyers my money can be spent at any other store, I wasn't asking for money back, all I wanted to do was get a pair that I could actually wear, I've yet to meet someone who wears 2 left shoes. I will never ever shop at Fred Meyers in Tacoma, Washington again. Corporate needs to realize that they need to hire some pretty ignorant people. Also since when can you not do an exchange with an out of state license? Haven't they ever traveled or moved in there life? Dumb employees Fred Meyers wake up.
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9 comments
Guest

Who buys and ships a pair of shoes without looking at them?

Guest

I've gotta say, my Fred Meyers customer service department is exactly what you should expect. Always courteous and friendly, I've never had a problem exchanging something even when I couldn't prove I'd actually bought the items there.

Smiles and service all day long. By the way, mine is in Port Orchard.

Guest

While I agree the employees were probably rude about it, let me speak as someone who works in Shoes. People generally grab a bunch of shoes, throw them all on the floor, and shove them on their feet. If they don't just leave them all on the floor, they throw them in the box... and 90% of the time, they don't pay a lick of attention to what shoe goes in what box. God forbid they put these boxes on the shelf, because usually they're thrown on there sideways in the wrong spot or something. Customers are HORRIBLE with shoes because they're a hassle. It's like those jerks that just "try on a jacket real quick" and throw it on the hanger unzipped because it takes time. Guess what? At the end of the day, all of those *** jackets are unzipped and have fallen on the floor.

Anyway, I'm not saying you're that way. But as a result of these lovely people, sometimes two lefts or rights end up in the box. Or two different sizes.

Personally, I take a beat to check the sizes and left/right of each shoe I ring up. However, this is NOT company policy, so you should never expect it! You are 100% responsible for checking what you grabbed from the shelf.

My store accepts returns for wrong sizes / directions when they happen. If you got your money back, then it doesn't matter. Check next time.

Guest

Maybe you should have looked at the *** shoes yourself! Do you want the employee to check every god *** set of shoes?

Well they can't.

Blame the person who needed two right shoes. Stop being so lazy that you can't take the blame for not checking the shoes.

Guest

Quit blaming other people for your screw up you *** ***. You should be glad you have a freddies to go to!

Guest

if customers were not such little piggys shoes wouldnt end up like this in the first place. I advise to always look in the box and inspect before purchase.

I work in shoes sometimes and its impossible to find where people try on shoes and just randomly throw them back in the box. whether its a two left/right situation or two different sizes in a box.

SOciety needs to be more thoughtful when shopping. Most only care about themselves .

Guest

if customers were not such little piggys shoes wouldnt end up like this in the first place. I advise to always look in the box and inspect before purchase.

I work in shoes sometimes and its impossible to find where people try on shoes and just randomly throw them back in the box. whether its a two left/right situation or two different sizes in a box.

SOciety needs to be more thoughtful when shopping. Most only care about themselves .

Guest

"Corporate needs to realize that they need to hire some pretty ignorant people." Looks like whoever wrote this is ignorant!

Guest

employees have no say so in corporate policy... if we disobey, we will be terminated. obviously you don't have a job otherwise you would know how these things work.

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Anonymous
map-marker Vancouver, Washington

Fred Meyer Ready to eat food cups not sanitary what so ever.

I was in a Fred Meyer store in the Vancouver area one where they make the fresh fruit cups in the department for everyone to see. I watched for a while the woman making the cups was moving from one type of food to another without cleaning the board or knife she was using. With as many recalls as happen in this day and age it was surprising to see someone not care about cross contamination(food safety term) in such an open forum. I am a concerned parent and my daughter is allergic to pineapple. One would not expect to find pineapple in a container of melon. If I were to buy mellon I have no doubt it would be contaminated by several different types of food. Even if she was not allergic the potential for things like salmonella getting into the fruit is very high and if say cantaloupe is contaminated and recalled there are many non cantaloupe items which are still contaminated on the shelf. I would beg Fred Meyer to please set some regulations about how you handle our food. I asked the blonde middle aged woman with glasses to please clean her utensils she dunked them in a sink covered them with dirty sink water and went right back to using them. After that I left no way am I going to buy food from a company that has such reckless regard for its safety.
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6 comments
Guest

If you are so concerned contact the health department and I promise you they will inspect the fruit cutting operation and decide if it meets the requirements. Also, you could ask to speak to the food manager so they can explain to you that cutting different fruits on the same board is NOT cross comtamination. If you daughter has alergies you should ask questions anytime you buy anthing fresh cut or if you go to restraunts.

Guest

Wow, people have to much hostility. I'm sure they were not worried about cross contamination with mixed fruit cups.

I'm very certain if there was a recall all of the cups of fruit would be taken off the shelf and he news would report to throw away any fruit purchased between said dates. I'm glad they these websites.

I'm in customer service and hate listening to this ridiculous stuff seriously.... Wish they had a sight for mad customer service reps to bash a customer that chewed us out for this stuff.

Guest

That dirty "water" you sawher dunk her utensil in is not infact water but a powerfull sanatiser. And cross contamination only applies to food types ie chicken beef fish produce.

All fruit is washed before prosscesing. the melons ar scribed then washed in sanitiser before prosscesing

Guest

Goodness. Each and everyone of you people that complains is a lazy ***.

You should know those cups are mixed anyway *** because most of them are MIXED fruit cups. MIXED, do you understand that word? That pineapple will be thrown in with the grapes and strawberries after being cut up. Not every employee is like that anyway ***.

I also agree with the second Joe. If you care about your daughter than you should not be taking the risk of her having an allergic reaction. Cut the fruit up yourself you lazy ***.

As for you Joe (cake issues), I hope you had a great *** birthday on the toilet! hahahahaha

Guest

If your daughter is alergic to pineapple... why don't you not take a chance...

don't be lazy... and buy your own cantaloupe and cut it up?

Guest

My dad brought home a birthday chocolate birthday cake (glazed upside down cake) from the same Fred Meyer store and we both were glued to our toilets all night. Never again!

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newinrichland
map-marker Madison, Wisconsin

Bad employee behavior

I was shopping in Fred Meyer in Richland WA a week ago and cannot believe the man employee named Kailer or something just used too many bad words and talking with his friends in the working time. Also, he kinda ignored me when I asked him for a product. That's such a bad experience since I am new in this area. Also, there food is kinda more expensive than other retailers. I think I should go to Winco or Walmart so I can have at least either cheap price or good-behavior employees. Trying to avoid Fred Meyer as much as possible.
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4 comments
Guest

I really wish people would simply ask for the store manager anytime they have a bad experience in a store. There is no way for stores to give better service unless someone reports the bad associates. It takes allot to fire people and if no one knows they are behaving badly they will keep doing it.

Guest

Should not* my mistake

Guest

Umm. Maybe you try working there and you will understand why he was swearing so much.

You should also put the person's name on the site. I'm sure you would appreciate your name tagged on a site with a rude comment next to it.

Guest

Fred Meyer is more expensive than Albertsons and Safeway? You're a *** ***.

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Anonymous
map-marker Fairbanks, Alaska

Fraud charging

i have my car refuelled at fred meyer fuel stop on 8/23/2010 19:03:48. term: 09100**** appr: 012692 pump# 14 credit/ UNL @ $ 3.529/G volume 7.105 gal gas total $25.07 it should cost 25 bucks. i have my receipt with me. i get an email from my credit card bank. and it said that i spent 125 dollars twice at that fuel stop. the staffs in fred meyeer refused to help me check with that and refused to give my money back! it cost me fuel and time to drive there and argue with them. i am really pissed.
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12 comments
Guest

go talk to your bank, its not fred meyer its them, they put a 24 hour hold on your debit card when you pay at the pump. all they pumps hsve a disclaimer on posted, or they should. if your bank hasnt released the hold, they are the ones taking your $$

Guest

and to respond to the "concerned person" if fred meyer swipes your card for $50 and the funds are not available the machine will say declined ok, and if the gas station attendant misunderstands you and ends up giving you free gas then that would be the companies mistake/fault and also their responsibility since their employee made this mistake, it does not justify taking more money out of someones account temporarily then they actually spent, fred meyer puts some sticker on the pump explaining how they do this for your protection or whatever but the reality is no other gas stations pull any scams like this one that fred meyer does so my advice to anyone that reads this is to get your fuel somewhere else and dont support this capitalist corporate scam that fred meyer and their bank pull

Guest

what they do is charge you $125 automatically no matter how much gas you end up getting ($125 being the limit), then they credit you back the difference in 5 business days or less according to darlene at customer service, how is that morally right to hold someones money like that when no other companies that sell fuel do such a thing?

Guest

The pumps are not programmed to charge $125!!! The banks run the card for $125 to make sure that much is available in the account.

Otherwise what if they put $50 in gas in your tank and you only have $10 in your account???

What if you asked for $10 and the gas pumper misunderstands and gives you a fill up costing $75. It's not like they can take the gas back out!!!

Guest

Said this before, but my bank authorizes it for $1 and it generally takes 2-3 days for it to clear. It has to be on your banks end. I've been fueling up there for years and have never seen it occur with my checking account.

Guest

The employee is this thread is wrong or lying. Fred Meyer "pre-authorizes" your debit card for $125 even if you specifically ask for only $10.

their bank holds the funds for 2 or 3 days and then the extra amount is refunded to the customer's card. Not only is Fred Meyers lying when they say that it isn't them but the bank, it is obvious that the pumps have to be programmed to automatically charge $125.

Guest

I am so happy that you had the time to write a complaint online and then go yell at some employees who had nothing to do with this instead if calling your credit company and having them fix it.

Get a life!

Guest

Like I say... only ignorant people make customer complaints.

Sometimes I wish I knew where these people work... oh wait...

they don't have a job. That's why they have the time to complain.

Guest

The only way that could have happened is that you lost your card and it was ran at the pump. They automatically stop at $125. The credit card company is who would refund you money for that, NOT the store.

Guest

It's called credit card fruad. You need to have your credit card company look into it, you have that kind of proctection from them. This is not Fred Meyer's fault, People use other peoples information everywhere and all the time.

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Christopher H Pkb
map-marker Seattle, Washington

Fred Meyer- Education comes 2nd?? WTF!!

well, just got fired from Fred Meyer. Page 30 of their employee handbook states clearly.. please notify supervisor at least one hours before shift starts if you are going to be late or absent... it also says the only excused reasons for missing work is being sick or having an uncontrolable thing come up.... well apparently if you notify them an hour and 30 minutes before your shift and say you have school work that came up(that needs to be done in order to graduate) you broke company policy, i could of just lied and said i was sick you know..... my manager claims they needed 2 hours of a notification, well, if that be the case, why does the handbook say an hour and no one states a 2 hour notice of absence when you do your interviews or orintation??? weird isn't it... it also *** when your boss decides to be completely rude and disrespectful over the phone when you call in.
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10 comments
Guest

My Fred Meyer requires 1 hour notice, as with state law. But we're protected by a union. Sounds like you got screwed.

Guest

Fred Meyer is a company and they have a business to run. They cannot let people call in and say "I'm just too busy today to work".

If they did that, then good associates like me who show up every day and only ask for time off when I need it would get really pissed off.

Sounds like you are not very responsible with your schoolwork. It is your responsibility to be at work every day and if you can't there are many people out there who need jobs and will show up every day.

Guest

Federal and state law issue the employee only has to give one hour of notice. 2 hours is what the company wants. However many stores don't enforce the policy.

Guest

Miss Foxyhoxie, you are just trying to be a *** due to the fact that you got fired over calling in too late. It has always been stated that you give a 2 hour notice before calling into work. Maybe if you would have given that notice you would still have a job.

This also means that you were calling in sporadically over a small period of time due to the fact that you have to be written up twice for the same reason and then the third time you get fired.

So don't be *** because you couldn't do your job.

Have a fantastic day!

Guest
reply icon Replying to comment of Guest-282186

If the employee handbook states one and a half hours or one hour then that is what they get. They can't say one thing in the employee handbook and demand another illegally.

Guest

Amanda Taylor is obviously a *** *** who does no wrong. Your *** stinks, Amanda. Believe that.

Guest

I worked for them and also have my hand book it is one hr I called in 3 days I work open and they said no manager on duty I got fired said I was basically no call no show so to Joe get ur facts straight all these posts r true things that Fred meyer does. The real world is cruel but my grandma died a month ago they made me work up to the time I had to fly put stating I didn't give them enough notice well hello shut happens not like we new she was gonna pass and I called as soon as I found out.

I have doctor notes relieving me from work they didn't follow stating it wasn't there problem. They r the worse company ever o have worked for other corporate stores who worked with me on anything

Guest

Welcome to adulthood. Grow up and be responsible and quit blaming everyone else for your doings.

You knew when you were scheduled to work. Maybe you should have thought about that and found time to do your school work.

Good luck in life! Your parents probably hand you everything huh?

Guest

I have worked for the company for years. It has always been at least two hours before your shift. Don't make stuff up.

sandra Afp

that is really sad. :sigh the employees are always wrong :sigh

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Magdalena B Mgz
map-marker Boise, Idaho

Fred Meyer Jewelers Ripped me Off

Updated by user May 02, 2011

How would you feel if you found out the store gave you fake merchandise?, and worst of all when you paid over $2,000 either with cash or on credit, naively thinking you were buying the real thing? This is what happened to me. How do they dare to call me a liar and...

Original review Apr 13, 2011
Fred Meyer Jeweler Sold Me CUBIC ZIRCONIUM for DIAMONDS

In November of 2010, in good faith I purchased at the Meridian, ID store, a pair of 14k white gold 1ctw Princess cut diamond earrings, which I kept in the original box they came in, then as a proactive security measure to protect my valuables, I stored them in my personal safe, until when for personal reasons I changed my mind about keeping them.
I went back to the store with the intention to return them, where the store manager, Josh Wittchow, performed an inspection on the diamonds (test I wasn't aware of since I'd never returned any piece of jewelry before), to my great astonishment he told me that they weren't diamonds but CUBIC ZIRCONIA! I was so appalled just to think that they even came with a Gemological Science International report and also that I had paid over $2, 000 for them. Nevertheless, He did not take them back or gave me a refund for the fake diamonds but offered to communicate with their Loss Prevention Department and with the supplier of the diamonds to find out where the real ones were at.

Now after what happened to me, I question why is that jewelers only perform quality check on their diamonds when they've been returned, but not when the customer is buying them, to guarantee they're selling to the customer what they say it is??

What is really appalling to me is the fact that if it wasn't for the fact that I decided to return them, I'd had never found out their Sales Associate, Susan Novak put fake merchandise in the box. I'm not expert on diamonds and to me anything that shines under their lights is a diamond.

So far FRED MEYER JEWELERS Corporate hasn't done any investigation to get to the bottom of the problem. When all this just had happened, I sent a written complaint to Peter M. Engel, President and he in reply delegated the problem to Abir Elaimy, Regional Supervisor, who called me not to settle the complaint but just to tell me they were a "very reputable nationwide jewelers" and that their employees were diamond certified. She even got very upset when I brought up the issue of the employee who might have swapped the merchandise and then suggested I did the swap at my home! She was the rudest person I have ever dealt with. They are not even willing to go over all the security tapes surrounding the dates since they received the earrings from their supplier until the date of the sale.

I had filed a consumer complaint with the Attorney General Office of Idaho in hopes of obtaining some legal support, and have Fred Meyer Jewelers take my fraud complaint seriously. Unfortunately, that was not the case. The AGO office explained to me that for them to take action against this company or any other (to proceed to investigate any further and protect my rights as a consumer), it needs to have more than 1 complaint and so far mine is the only one. I'm sure there are more people out there who just like me, bought merchandise from this company and innocently thought they got diamonds but instead received cubic zirconium, but unfortunately they don't know yet.

On their response to the AGO and the BBB, Fred Meyer mentioned to show the videos of my visits to the store. How can they be 100% certain they gave me diamond earrings if they have not reviewed their surveillance videos from the date they received those particular earrings until the day they were sold to me? They may just discover that they in fact did not perform the "rigorous quality check" they say they did before I bought the diamond earrings; or perhaps, that the sales associate did not show me the merchandise she put in the store bag before she gave it to me.


I am 100% certain I've been a victim of fraud here.

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Loss:
$2
21 comments
Guest

Sounds more like your the professional scammed here. I buy jewelry all the time from Fred Meyers.

Never an issue.

Guest
reply icon Replying to comment of Guest-1064437

That's great that you've never had an issue. I just brought a Fred Meyer diamond and ruby necklace in to be appraised.

Paid over $8000.

Find that all 22 "diamonds" are actually CZ. Who's the scammer?

Guest

If you buy anything from Fred Meyers Jewelers you are NUTS. They are crooks and rip offs. Buy and you will see what I am talking about!

Guest

Abir from Corporate called me and said she would be in town in February for their yearly Valentines Day Diamond sale and asked if I could come to the store during that time and we could meet and discuss my ring situation.

I abolutely agreed. She told me they would send me a card in the mail as to when that date would be. I did not receive a card, and so when Feb. 12013 came around, I called her line directly to see when we could meet. An associate from the Garden City store called me back and scheduled an appointment for February 12, 2013, at 11:20.

I had that appointment today. I just got done speaking with Abir, and her response to me was "it is still a 1 and 1/2 carat ring." (remember, what we bought was a 1.52 round brilliant solitaire, practically flawless...what we received was a 1.48 and so flawed you do not even need a loop to see it)

She then told me to hold on because she wanted to look it up in their computer. She came back and stated "this ring is now selling for $16,000.00 and I do not understand what you are upset about."

REALLY?!?! How about the FACT we did not receive what we paid for?!? According to Abir, because the ring still falls within the range of size there should be no problem.

She also told me I waited to long to have them remedy the problem. That I should have persisted and kept on top of them to follow thru with finding me another diamond. Again, really?! I notified them immediately. The 1.48 diamond they game me didn't change over the year or years. As stated above by the 'competing jeweler' if there is inscription to compare, there is verification that it is still the same one. They haven't fixed their mistake and so of course the problem is still there!

The fact of the matter is, we did not get what we paid for! We know this, Fred Meyers Jewelry knows this, and as many people as I can inform, will also know it!!

Guest
reply icon Replying to comment of Guest-607887

You are obviously uneducated because a 1.50 almost flawless diamond doesnt cost even 16 grand it is much more. Do your research.

Stop complaining.

A 1.48 diamond is considered a 1 1/2 ct size. There is a range that it falls into to...google it.

Guest

My fiance and I went to Fred Meyers in Garden City, Idaho to purchase my engagement ring. He saw, like, and wanted to purchase a 2 ct solitare for me. I thought it was gaudy, and a bit much, not in $$ but in a show off kind of way.

I found a beautiful, practically flawfless 1.52 ct, round cut, engagement ring worth over $10,000.00, on sale for roughly $7,500.00.

It was on Valentines day 2009 and they were having a big diamond sale which included a free appraisal. The ring wouldn't go out for the appraisal for at least 4-5 days and We were told we could not take the ring if we wanted an appraisal. They would not even let me take it and bring it back to be sent out on the date.

It was a almost 2 weeks before we were able to pick up my ring. What I received was a 1.48 ct diamond ring. I complained that my rings were switched. I did NOT get what we paid for. The ring I received was totally flawed and looked like a piece of cheap glass! I spoke with corporate in Seattle and they agreed to replace my stone. Every diamond they showed me was just as disgusting as what they gave me. They were going to continue to get diamonds in and call me to view. They stopped the process and never followed thru. I am now in the process of suing them.

I certainly did not change diamonds and someone most definitely switched diamonds, and/or altogether switched the ring. It was either in the store, or by the appraiser.

The ring we purchased was beautiful, and practically flawless. The ring I received, I was too embarrassed to even wear. They are not reputable and someone is definitely a thief!!

I have told everyone I know about the incident and will continue to do so.

I also intend to contact the BBB.

Guest

The person complaining is out of line. You clearly switched the diamonds yourself.

How do I know this? Any certified diamond is given a laser inscription along the girdle that matches the cert Id number. During the course of each diamond sale, the associate will always discreetly find and match these inscriptions and record them on the register. When the diamond comes back to be worked on, that same inscription is checked with what is recorded on the register.

Also, Fred Meyer jewelers if truly in the wrong would have absolutely no opposition to refunding your purchase or obtaining the correct diamond for you in order to appease you.

You are a dishonest *** artist and you deserve any and all negative attention for your smear campaign. I may work for a large competitor, but even I know a fraudulent claim when I see one.

Guest
reply icon Replying to comment of Guest-533936

You are ridiculous....switched the diamonds???? Really?

The reason why Fred Jewelers store has their diamonds for so cheap is because they are either FAKE OR FLAWED. I am a lawyer and decided after reading reviews of the store to take a look for myself because my boyfriend had mentioned he saw a ring he wanted to buy me. I was at one yesterday in Memphis, and I took a friend who is a jeweler, and has been for over 30 years, and looked at the diamond my boyfriend was going to buy, and we quietly left the store, and he said it was a fake!!

We went to Kays Jewelers needless to say and they said the same thing about that company. Needless to say we reported them to the BBB.

Guest

Ms. Beckstrom’s claim against Fred Meyer Jewelers was brought before a Judge in Ada County (Idaho) Small Claims Court on January 12, 2011.

On January 13, 2011 the Judge issued a judgment in favor of Fred Meyer Jewelers and Ms. Beckstrom’s claim was denied.

The Judge was “not persuaded that [Fred Meyer Jewelers] is at fault.” Please note that Ms. Beckstrom did not appeal this judgment.

Guest
reply icon Replying to comment of Guest-509690

good job judge!. Sorry ms B..., maybe next time.... Fmj is very honest

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Anonymous
map-marker Seattle, Washington

Gum chewing cashier

I find it irritating to have a cashier chomping and snapping gum in my face while checking me out. I have yet to go into the FM at Evergreen way Everett Wa at the cash register by the paint dept and not have him chewing gum.

It is so discusting to have a person trying to talk and chew gum at the same time. You also have employees the are very loose with their dress. My husband comments every time we leave the store about the number of breast that were showing.

Very unprofessional for FM not to have dress and a courtsy code with common respect for the customers. Why could you not all this area the complaint area instead of pissed complaint shows exactly the mentality of your store

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4 comments
Guest

Stop being an old hag! Do you want the cashier to have bad breath?

I doubt it.

I am sure you are the person cashiers dread to have come through their line. Get a life.

Guest

It's true, some customers just come to the store because they have nothing better to do than make someone else miserable. Please, quit complaining about irrelevant things and... *Respect the Workforce*.

sandra Afp

I agree with ksteff! work with public is nothing easy. It's incredible how many people go to the stores just to complain about something, I believe because they do not have a psychology to help them with their personal problems, they decide to go to the stores.

I agree "the guy chews gum...he isn't hurting anyone".

Can you imagine work for 5, 6 or 10 hours without sit? I believe you stay in home watching TV all day long and when you are bored you ask you husband go to the stores because you will find some poor tired employee working all day long to throw all your problems on them.

Because your husband is bored with you he starting to look the girls breast.

What a heck you do not find something interesting to do? what about work like a volunteer helping unhappy customers??

Guest

Maybe you need to find something else to worry about! Have you ever worked with the public?

I can tell you that it is people like you that makes retail people not care what you think or how you feel!

The guy chews gum...he isn't hurting anyone, he is at work trying to make a living, helping old bitty's like you...and what is the problem with the way women in there are dressing, is your husband looking at them? Get a life, get a job, find something better to worry about...hey I have an idea, maybe you could spend a little time learning how to spell disgusting!!!!

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Anonymous
map-marker Portland, Oregon

Dress code

I love Fred Meyers. I have always shopped there. But is Fred Meyers so hard up for employees that they have to hire employees with hardware on their face. Maybe I am old fashioned. I am use to employees at New Seasons, Starbucks, and small stores to have alternative dress codes, but I expect higher-end stores to have some sort of dress code. It is disconcerting to look at someone with metal hanging on their nose. I am sure Mr. Meyer would not approve of the look of some of your employees. Please think about my complaint.

Still a loyal customer,

LMC

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33 comments
Guest

No you are not old fashioned and I don’t like the lax attitude on dress codes at grocery stores as well as restaurants. It is professional environment and the employees should dress as such.

Aylah Xcn

You have mental issues.

Guest

Yes you're old fashioned

Guest

I’d like old men to stop telling me what to do but we can’t all get what we want

Guest
reply icon Replying to comment of Guest-1706493

The best way to solve this problem is to simply get over yourself. No matter how an employee looks, they are still serving you and the rest of the public. I can guarantee that same employee has to put up with way worse on a daily basis than you do just having to do your own shopping.

Guest

Hey guys just wondering if any of you know how to turn off fort nite parental controls?

Guest

That’s not correct

Guest

Wow, this customer should just shop online, if you can't get over the way someone looks

Guest

Why do you care? You don't have to agree with the way people look, but that doesn't mean they're bad people or that they're bad employees.

Another person's piercings do not affect you on any kind of meaningful level, you're just being hateful for absolutely no good reason. Live and let live.

Guest

The way a person chooses to dress or do with their bodies. Has nothing to do with how they work or perform tasks.

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Anonymous
map-marker Sammamish, Washington

Fred Meyer 148th in Bellevue BAD

Fred Meyer of Bellevue, 148th ave NE, Inept checker could not compete a discount for customer in front of me for over 15 minutes, finally gave the customer free merchandise. Did not apologize for making me wait so long. First item of mine was sliced almonds from prodcue dept., checker did not know the code & could not find the code in his book. When I asked for him to just give me the merchandise (2 oz of sliced almonds) he refused. I left my groceries at the check stand & went to Top Foods, for a great experience. FredMeyer never again.
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6 comments
Guest

This person didn't even take the time to get the location correct when filing this complaint. The 148th store isn't even near Sammamish.

All I can say is learn to spell, and put down the latte.

I personally have never had a bad experience due to the staff at the 148th Fred Meyer, the customers are another story. The staff even stressed to the max by customers like the person above, still manage to smile and put their best foot forward.

Guest

Oh wow! You are one of those customers?

Sooo lazy and incompetent that you can't even take the time to write down the code for some "sliced almonds." Are your hands too precious to use a pen that the store PROVIDES for you? There at least 5 pens in the bulk foods area, so grab one and write the *** number down next time you lazy *** person.

Also, they are not allowed to give away merchandise. They can only discount it.

I am sure you are exaggerating this whole things. So stop wasting your time online to *** about things that are so idiotic.

Guest

These are the kind of customers that need to learn how the world really works. LEARN!

Cashiers are NEVER allowed to give free products.

"Respect the workforce." -Us.

Guest

I'm sure it is irrelevant, because, you are probably on welfare anyway. All you do is want free stuff, maybe go out and get a job and earn your way instead of trying to skate by and throwing a fit when people don't just give you things.

Man up.

sandra Afp

Free?? gosh!

do you think the employees can give anyone free stuff?? what about to be fired doing that and going to knock you door to asking for help?

could you do something??

No, of course. Just because they customer service thinks they are the king of the world.

You could have went to the manager and ask them free stuff if you wish, but do not expect the employees will do whatever the customer service wants without authorization.

Guest

The cashier is not allowed to give out free merchandise. Ever.

It is out of policy. They can be fired for such a thing.

Instead of throwing a hissy fit for not getting free stuff, you could have went to their manager and reported what you saw. But all you cared about was free merchandise, so, it's irrelevant.

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Brandon M Yrb
map-marker Seattle, Washington

Fred Meyer, the second coming of Wal-Mart

I have shopped with Fred Meyer in the past few years, and was relatively satisfied with the purchase. In the past two years, I've noticed a decline in their policies and employee retention. This past month was the last time I will ever purchase from this Company. I happened to be out of Monroe and was buying groceries when I overheard three gentlemen openly joke about how they were able to fire the Assistant Grocery Manager by false accusations. When I walked around the corner, I was greeted by the Grocery Manager, named Robert Gibson, and two of his employees. Upon reporting this to the customer information, I was told by a young man that, with a smile, that was Mr. Gibson's character, and was nothing new. I've found a new found love for Safeway now.
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8 comments
Guest

The assistant manager in question was terminated for throwing away thousands of dollars worth of product, because it was taking up space he'd rather it didn't. He then falsely documented the srink as a charitable donation.

The accusations were not false, I witnessed the events that lead up to his departure. He was also a ***.

Guest

To Interesting Fact:

I unfortunately had the bad fortune of working with this "Joe". Tool none the less.

I thought it fitting to tell the masses that this type of individual was employed by Guitar Center now. Please feel free to stop by the Kirkland branch and wish your best regards to this ***.

Guest

Jeanette, I am curious why you would allow anyone to "make your life a living ***"? It amazes me why anyone would do that?

You might need therapy for that. If FM is so bad, then quit and work for Wallmart or some other huge retailer, then you can complain about them.

Guest

I was an employee at Fred Meyer, and they practice this behavior quite a bit, however I believe this is more of a Kroger situation, which owns, Fred's, QFC, etc. they do this quite often, make false accusations, or customers who come in already upset, complain about someone, and they can fire them. Terrible place to work for.

Guest

That grocery assistant manager, "Joe", was rehired and was recently fired again for referring to another manager's wife in a horrible, degrading fashion. I have no idea if the first termination was a result of false accusations but I assure you that the second firing was completely called for.

Although, I agree that the 3 managers should have refrained from any conversation regarding personnel on the sales floor. Unprofessional.

Guest

You should just shut the *** up. Fred Meyers is far from Wal-Mart.

This is how every retail company is genius!

Not just those two. You must have not ever experienced the real world to think everything is perfect or maybe you just got everything handed to you.

Guest

This is how they treat ALL their employees! If they don't like you they will fire you for just about anything and somehow always get away with it! If they can't fire you they will make your life a living *** like they have done to me!!!

Guest
reply icon Replying to comment of Guest-127468

Jeanette, please don't speak for "all" FM employees. If it was true that they treat all their employees this way then I guess I wouldn't know over 50 people that have been happily employed at FM for over 15 years.

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eatit D
map-marker Eatonville, Washington

Fred Meyer Employment

This is the worst company I have ever worked for. After I was hired, I was require to attend a three day "orientation", which was basically three days of viewing their incredible surveillance system and getting several lectures about what would happen if you were caught stealing. They treat their employees like criminals before they even start work. I then completed their cashier training program and was asked to cover a register. I informed the lead, that I might need more cash in my register after cashing a payroll check and would let her know. She slipped $300.00 into a drawer below the register while I was away from the register and did not inform me it was there. The next day I was pulled into the manager's office and full on accused of stealing the $300.00 cash before they even reviewed the surveillance cameras. Once they finally reviewed the tapes from the previous day, they discovered the money was right where the lead had left it. No apologies were made to me, and every other cashier glared at me as if I was a thief for the remainder of my employment. I even spoke with the corporate office who did not seem to care about this sort of slander coming from the managers of their Ellensburg, WA store.

Also, this company has their pay periods set up where they can work you as many days in a row as they like without a day off and without a single minute of overtime.

Be careful applying for employment here, you might regret it!

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80 comments
Guest

fred meyer management is just WRONG. i had a manager for 7 years who had narcissistic personality disorder and screamed at me on the floor, he picked out favorites including a PIC who sent people home for looking at her "funny".

the favoritism threw the department into an uproar. but i don't feel badly towards them because they would trust him and the minute they weren't feeding his ego properly he would rip into them like a shark. he gave me terrible reviews. they had to go back to my previous manager to find a good one.

finally his regional manager got fired for sexual impropriety, he got a new one and so they transferred him to another store.

he had problems there so there so corporate came around to start taking statements on his behaviour. i don't know if he is still with the company.

Quanasia Fbj

They are just warning you what will happen if you got caught stealing so you don't go around and claim

you were never warned. It is mostly for blacks anyway, they get caught stealing they get fired automatically, they play the race card because their white coworker came in late several times and only got written up.

Basically they don't want you to claim you were never warned about the consequences. Also I am sure they did not accuse you of theft, if they did you would have been fired, they were just asking you because as a cashier your job is to keep track of the money.

Missing $300 is a big deal and needs to be investigated. You have a lot of growing up to do before applying for another job.

Guest

I have to say all these people are mostly liars and probaly work for greedy corperate walmart to take advantage of the sheeple unlike good ole freddy meyer. People wake up and smell the coffee or you'll be buying your coffee with all the poor breeders who shop at walmart.

Quanasia Fbj
reply icon Replying to comment of Guest-926947

Only a six year old would ASSume that a person who defends a company works for them. Does mommy know you are online?

Guest
reply icon Replying to comment of Quanasia Fbj

see I knew it you work for the walmart, you are a dirty filthy liar. Stop trying to spread welfare.

*** the teat of obama you *** poor person. How much GM food have you had today?

Quanasia Fbj
reply icon Replying to comment of Guest-927078

I don't work for walmart or fred meyer, but with your poor spelling and your ASSumption that people work for companies you are six years old. Does mommy know you are online.

If she does have mommy read my posts defending other companies since at six you are not capable yourself. If you are over the age of six you are probably the poor person living off welfare because no one would hire a retard like yourself who cannot spell simple first grade words.

Guest
reply icon Replying to comment of Guest-927078

you have no right to say that. each store is different and im sure they all have issues.

the store i was at did pick favoritism but not to go home. you need to do this, this and that while other employees arent told to do anything. it was ran like a dictatorship do as i say, not as i do.

You are trying to defend something that you know nothing about. Your probaboly the type of person that runs there mouth not thinking how it will be taken or what affect it has oh wait now im being like you

Guest

I just quit there after working there for 2 years and 3 months and I have to say that there are some managers that just make the whole work day drag on. They were so rude and always had to be right.

Example: I was at the front end cash register cleaning my stand when I had no customers. This particular pic comes up to me and says you need to be standing out front to pull in customers! About a week later, remembering what she had said and being the same pic, I was standing out front fishing for some customers and she said when you don't have customers you need to be cleaning your register! HA!

Talk about a control freak. I don't think anyone could make her happy. Oh and if you work in CCK, being front end cashiering, I don't advise you to agree to be USCAN trained unless you can handle the managers yelling at you for not pulling, which is all they freaking care about. Once you get sucked into USCAN it's hard to get out of it.

I'm 28 weeks pregnant, and USCAN is stressful, you have impatient customers go through all *** day getting mad every time the screen locks up for 5 seconds and they all believe that they should be helped first. Well I'm sorry but I can't help 6+ people all at once. Just impossible. Not to mention me being pregnant doesn't help my patience level.

Not only does lots of customers get mad at you there but there's the managers yelling at you to pull, meaning asking customers to come to USCAN, and we have to keep it clean over there. I tried to get out of the USCAN position since I was around 10 weeks pregnant, and they said they'll train new people, but guess where I still was 99% of the time until I finally quit? USCAN! Very inconsiderate management.

I needed to be on a register also because I had bad swelling and feet pain after only 2 hours of working. They didn't listen.

At the register I'm happy and so are my feet. At USCAN after the day is over, I felt drained, lifeless and in lots of pain, and they just don't care!!!

Guest

I have almost hit my third year mark with Fred Meyer. The first year I worked for the company I was in CCK as a parcel/cashier.

I kinda liked the job until a new manager came in and just made the job a nightmare. I then transferred into the home department, where I still am currently working (not sure why...). A couple months ago I was fired over some ***. Luckily Union really helped me out, and I got my job back.

Im not quite sure why I fought to get my job back because nothing has changed. We are still constantly short handed, understaffed in general and my manager is pathetic. I was reading a comment below about how poor the management is becoming and I could not agree more. Loss prevention took time out of catching CRIMINALS to make sure I got fired over a simple mistake that could have easily been talked through.

My store's management is completely backwards and I am on the *** on quitting Fred Meyer as a whole. I once loved working for this company, but ever since I became exposed to how corrupt the people really are, it disgusted me and ruined all interest. It's so sad to see fellow employees intentionally breaking policy, as well as illegal acts and still having their job.

Really makes me wonder... :roll

Guest

Having worked for fred meyer 16 plus years I have seen the leadership quality steadily plummit, their standards for managers is extremely low since kroger took over, I have never applied for managment position there because as stuck up as it sounds I know I'm better than what they have and I would never want to be associated with their so called leadership, I consistantly see them promote the weakest link

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